Highlights:
- Squadcast provides solutions for alert routing, automated escalations, on-call scheduling, and blameless post-mortems.
- The Squadcast platform offers on-call management, incident response, reliability workflows, and continuous learning capabilities.
Recently, a company specializing in observability and IT management software, SolarWinds Worldwide LLC, plans to acquire Squadcast Inc., a startup providing incident response solutions, for an undisclosed amount.
Established in 2017, Squadcast provides a cloud-based incident management platform designed to help tech teams drive innovation and iterate more efficiently. The platform consolidates alerts, notification rules, escalations, schedules, runbooks, incident post-mortems, and service ownership data, enabling businesses to enhance mean time-to-resolution and reduce downtime.
Squadcast delivers solutions for alert routing, automated escalations, on-call scheduling, and blameless post-mortems. Additionally, the company offers root cause analysis, squad management, alert suppression, and AI-driven alerting. Its platform integrates with various tools, including those from Datadog Inc., Loggly Inc., Papertrail Inc., Pingdom AB, Sensu Inc., and Slack.
The Squadcast platform offers features such as on-call management, incident response, reliability workflows, and continuous learning capabilities. Its tools enable teams to design adaptable processes, automate key incident management tasks, and incorporate a human-in-the-loop approach to minimize effort and speed up response times.
Squadcast users have reported significant benefits, including a 68% decrease in average mean time to remediation, along with savings of 1,000 work hours and USD 500,000 in costs. Prominent customers of Squadcast include Sony Corp., WeWork Inc., Game.tv Inc., Redis Ltd., and Mailbird GmbH.
“With the industry battles to operationally manage and control hybrid ecosystems and the massive influx of alerts, IT professionals need a more powerful solution to cut through the noise. The addition of intelligent incident response from Squadcast to the SolarWinds Platform further accelerates MTTR, allowing practitioners to not only accelerate time to detection of incidents but to remediate those incidents in an accelerated manner, maximizing their operational resilience,” Cullen Childress, Chief Product Officer, said in a statement.
Prior to its acquisition, Squadcast secured USD 8.85 million in funding across three rounds, according to sources. The company’s investors include DNX Ventures, Wipro Ventures, Nexus Venture Partners LP, and Chiratae Ventures India Pvt. Ltd.
SolarWinds last made headlines in October with the launch of the next generation of its observability platform, designed to provide full-stack visibility across IT environments.
The latest SolarWinds Observability platform enhanced network, infrastructure, and cloud observability capabilities, offering customers greater value and deployment flexibility. Key upgrades included expanded on-premises infrastructure monitoring, improved cloud observability, and advanced artificial intelligence and machine learning features.